About Elite Services
Commercial Cleaning & Floor Care
Servicing Central Arkansas / Northwest Arkansas
Locally Owned and Operated
We’re Jason and Heather Ramsey, the proud owners of Elite Services. Together, we’ve embarked on this entrepreneurial journey for 13 years, interlinking our personal and professional lives into the community we love and serve. Natives of Russellville, we have built a life together based on shared values of hard work, integrity, and commitment to family, with our beloved children.
What sets us apart from national cleaning companies is not just our local ownership and operation but our investment in the communities we serve. We don’t just work here; we live here. We understand the unique needs of Arkansas businesses and are dedicated to providing top-notch service with a personal touch. When you choose Elite Services, you’re not dialing a 1-800 number; you’re partnering with neighbors who genuinely care about your satisfaction and the cleanliness of your workspace.
Our Team
Leadership Team
Heather Ramsey
CEO
Jennifer Hall
CFO
Chasity Smith
General Manager
Sales Team
Jason Ramsey
Sales
Brian Hall
Sales
Leadership Team
Kevin Bailey
Operations Manager
Richard Jonker
Field Manager
Josh Kidd
Field Manager
Client Focused Commercial Cleaning
Hyper Responsive Customer Service
At Elite Services, our customer service ethos is rooted in hyper-responsiveness and personal connections. We understand that when you reach out for assistance or support, you need an immediate and effective response. When you call Elite Services, you’re greeted by a member of our dedicated team, not an automated system.
Serving the Heart of our Home
We believe that our deep local ties enrich our understanding of the unique needs and preferences of our customers. It’s this understanding that drives us to deliver services that are not just effective but also thoughtful and considerate of the community’s well-being. For Elite Services, every project is an opportunity to reinforce our commitment to the place we are proud to serve and contribute to its growth and prosperity.
Fair Flexible Contracts
We understand that circumstances change, and flexibility is key to adapting to those changes. Our contracts reflect this understanding, offering a straightforward 30-day notice period that allows you to modify or terminate your service without facing steep penalties or complex procedures.
About Elite Services - Frequently Asked Questions
When was Elite Services founded and what inspired its inception?
Elite Services was founded in 2007 with a vision to provide exceptional cleaning and maintenance services rooted in our core values of honesty, reliability, and courteousness.
What sets Elite Services apart from other commercial cleaning companies?
Our combination of hyper-responsive customer service, fair contract practices, and deep community involvement sets us apart, alongside our commitment to quality and ethical business practices.
How does Elite Services ensure customer satisfaction?
We ensure customer satisfaction through consistent, high-quality service delivery, responsive communication, and a flexible approach to meet our clients’ evolving needs.
What types of services does Elite Services offer?
We offer a wide range of services including commercial and residential cleaning, industrial facility cleaning, floor and upholstery cleaning, commercial floor installation, and more.
Is Elite Services involved in any community activities?
Yes, as a locally owned business, we actively participate in and support various community events and initiatives, reflecting our commitment to the area we serve.
How does Elite Services recruit and train its staff?
We meticulously select and train our staff to meet our high standards, ensuring each member is skilled, reliable, and aligns with our core values.
Can Elite Services provide services tailored to specific requirements?
Absolutely, we specialize in customizing our services to meet the unique requirements of each client, ensuring optimal results.
Does Elite Services use eco-friendly cleaning products?
Yes, we prioritize the use of environmentally friendly and sustainable cleaning products, balancing efficacy with environmental responsibility.
What are the contract terms for Elite Services?
We offer fair and flexible contracts with a simple 30-day notice period for modifications or termination, ensuring fairness and convenience for our clients.
How does Elite Services stay updated with industry standards and innovations?
We continuously educate ourselves on industry trends and innovations, adopting new practices and technologies to enhance our service quality and efficiency.
Elite Services Core Values
Courteous
Courteousness is at the forefront of our interactions. We believe in treating every client with respect, kindness, and understanding, fostering a positive and welcoming service experience.
Reliable
Our commitment to reliability means being consistently dependable and punctual. We ensure that every service is delivered to the highest standard, on time, every time.
Honest
Honesty is the foundation of our trustworthiness. We conduct our business with transparency and integrity, ensuring clear communication and fair practices in all our dealings.